Player Policy

Effective September 28, 2026 · Last updated September 28, 2026

Outduel only works if every bout is a fair fight between two real people trying to win. This policy sets the rules, explains how we enforce them, and describes exactly what happens to your money if you're banned. It is part of the Terms of Service between you and Mosco Holdings LLC, the operator of Outduel.

1. Play fair

No cheating

You may not gain, or try to gain, an unfair advantage. That includes:

• Bots and automation: any program, script, AI agent, or tool that plays for you or helps you play, in whole or in part.
• Macros and input tools: macros, turbo or rapid-fire buttons, input replay, aim or timing assists, and anything that sends inputs a person didn't make in real time.
• Modified clients: altering, injecting code into, or intercepting the game client, its network traffic, or its memory, or using a third-party client.
• Exploits: using bugs, glitches, or unintended behavior in games, matchmaking, the ledger, or payouts. If you find one, report it to support@outduel.fun and don't use it. Good-faith reports are welcome and won't be punished.
• Network manipulation: deliberately lagging, dropping packets, faking your ping or location to influence matchmaking or server choice, or attacking another player's connection.
• Account sharing and boosting: letting someone else play on your account, or playing on someone else's.

Always try to win

• No match fixing or throwing. Don't lose on purpose, agree on a result in advance, or play at less than your real effort in a wagered bout.
• No collusion. Don't coordinate with your opponent or anyone else to influence a result, a rating, a leaderboard, a promotion, or an affiliate payout.
• No chip dumping. Don't use bouts to move money from one account to another, whether yours or someone else's.
• No rating or reward manipulation. Don't farm skill points, ratings, streaks, wins, giveaways, or affiliate commission through fake or arranged bouts.

One person, one account

• One account per person. No alternate accounts, no smurf accounts, and no accounts created for someone else.
• Don't create an account to get around a ban. Any account we tie to a banned account is banned too.
• Don't buy, sell, trade, or give away accounts.

Money

• Only deposit funds you legally own, from wallets you control.
• No money laundering, no use of stolen funds or accounts, and no attempts to evade sanctions or legal restrictions.
• No abuse of refunds, cancellations, disconnects, or the timing of withdrawals to avoid losses.

Respect other players and our staff

• No harassment, threats, hate speech, doxxing, or sexual content in usernames, profiles, messages, Discord, or anywhere else connected with Outduel.
• Don't impersonate Outduel staff, Mosco Holdings, or other players.
• No scams, phishing, or offers of "guaranteed wins," boosting, or account recovery services.
• Don't attack, overload, scrape, or probe the Service or its infrastructure, except under a written agreement with us.

2. Wagers are final

Once you are matched, the bout is on. The game server decides the result, and that result stands. We don't reverse losses for disconnects, lag on your end, closed tabs, missed ready checks, misclicks, or regret. The bout rules shown in the game (forfeits for leaving, the ready timer, and so on) apply to every wagered bout. Stakes are returned only in the cases listed in section 6.3 of the Terms of Service: draws, cancellations, no-shows, bouts with no result after 30 minutes, and bouts we void.

3. How we detect cheating

The game server runs every bout and never trusts the client. Every bout is also scored by automated anti-cheat checks that look for bots, macros, automation, superhuman reaction times, and thrown fights. We also look at accounts that share devices, networks, and wallets, and at betting patterns between the same players.

• Holds, not automatic bans. Anti-cheat never bans anyone on its own. When a wagered bout looks suspicious, it is held for review: both stakes stay in escrow, nobody is paid, and a person on our team looks at the evidence.
• Review outcome. After review we either release the bout (pay it as the result said) or void it (return both stakes). A held bout doesn't expire on its own.
• Bans are decided by people. A ban is always a decision by our staff, based on the evidence available to us. We don't have to disclose our detection methods or all of the evidence.

4. Penalties

Depending on how serious the violation is, and on your history, we may:

• warn you;
• hold, void, or re-settle affected bouts;
• remove skill points, cosmetics, ratings, wins, leaderboard places, gifts, promotional credit, or affiliate commission obtained through the violation;
• restrict features such as wagering, challenges, or withdrawals;
• ban the account temporarily or permanently; and
• seize the account's balance, as described below.

Cheating, automation, collusion, match fixing, chip dumping, fraud, and ban evasion normally lead to a permanent ban and forfeiture of the balance.

5. What a ban covers

A ban applies to the person, not just the username. When we ban an account, we also ban:

• IP addresses the account used in the previous 30 days, for 30 days (addresses get reassigned, so these expire);
• devices and browsers the account used;
• Solana wallets tied to the account: its linked wallet, its saved withdrawal address, and wallets it deposited from; and
• where the evidence supports it, other accounts linked to it (alts), each banned the same way.

New sign-ups from a banned IP address or device are refused. Any other account seen using a banned device or wallet is banned automatically for ban evasion. Accounts on a banned IP address can't sign in or play while that ban lasts; this can occasionally affect people on a shared network, and if it affects you, contact support.

A banned account can still sign in, but only to see the ban notice, its reason, and its ban ID.

6. Bans and seizures: what happens to your money

When an account is banned, these steps happen straight away, in this order:

1. Live bouts are voided. Any bout the banned player is in, or that is held for review, is voided and both players get their stakes back. The honest opponent is made whole and doesn't lose anything because of the ban.
2. Pending withdrawals are cancelled. Withdrawals that haven't been sent to the blockchain yet are cancelled and returned to the balance. (Withdrawals already broadcast on chain can't be recalled.)
3. The balance is seized. The account's entire balance, including those returned stakes and withdrawals, is moved into a seizure. Seized funds are held by Mosco Holdings LLC and can't be wagered, withdrawn, or transferred.

Then one of two things happens:

A few more points:

• Play credit, beta credit, and promotional credit that is seized was never withdrawable and has no value; it is simply removed.
• Even after a forfeiture, we may choose to return some or all of a seized amount if we later find the ban was a mistake. That choice is ours.
• Affiliate commission that hasn't been claimed yet by a banned affiliate, or that was earned from banned players, isn't paid. See the Affiliate Terms.
• Where the law requires it, or where funds appear to be stolen, we may instead hold seized funds for, or hand them to, law enforcement or their rightful owner.
• Past bouts that the banned player already won are not re-settled automatically. If we find that specific past bouts were fixed or won by cheating, we may, at our discretion, use seized funds to compensate the players affected.

7. Appeals

If you think we got it wrong, email support@outduel.fun from the email on your account (or tell us the username), and include your ban ID and any information you'd like us to consider. Please appeal within 60 days of the ban, while your balance is still held; after that it is forfeited.

• We review every appeal against the evidence, including anything new you send us.
• If we lift the ban, everything it created (IP, device, wallet, and linked-account bans) is lifted with it, and the held balance is returned.
• Each ban gets one appeal. Our decision on appeal is final.
• Creating new accounts while banned counts as ban evasion and will hurt your appeal.

8. Reporting

If you believe an opponent cheated, harassed you, or broke these rules, email support@outduel.fun with the opponent's username, the approximate time of the bout, and what happened. We review every report. We can't always tell you the outcome, and false or malicious reports are themselves a violation of this policy.

9. Changes

We may update this policy as games and threats change. The version in force when a violation happened is the one we apply to it, and we'll post updates here with a new "Last updated" date.